Getting the most out of your team is vital to your organisation’s success. Our range of sessions will help you learn how to communicate with different personality types, deal with difficult behaviour and resolve conflicts at work, maintain the best possible working relationships with your clients and customers, and create a positive engaged culture.
Employee engagement – 7 steps to trust
Employee engagement is a crucial component of business success and a barometer of staff commitment and connection.
Dealing with difficult behaviour at work
This session looks at the behaviours that make people difficult to work with and offers ideas on how to improve challenging working relationships.
Communicating with different personality types
This session is designed to teach people how to identify, understand and appreciate different personality types, to help us build better working relationships and communicate more effectively.
Top of the Pops
How do you get the best out of any team and how do make sure it is performing at its best, resolving any conflicts confidently as you go?
Working in Partnership with Clients
This bite-size learning session will help you ensure you are creating and maintain the best possible working relationships with your clients and customers – including negotiating and relationship management.