Last year, Acas said it had received about 20,000 calls about harassment and bullying at work and that some callers to its helpline had even considered committing suicide.
The chair of Acas, Sir Brendan Barber, commented:
“Callers to our helpline have experienced some horrific incidents around bullying that have included humiliation, ostracism, verbal and physical abuse,” he said.
“But managers sometimes dismiss accusations around bullying as simply personality or management-style clashes, whilst others may recognise the problem but lack the confidence or skills to deal with it.” You can find the link to the full story here http://www.bbc.co.uk/news/business-34833261
Most people have had the experience of being treated less favourably at one point or another and the business case for treating people at work with dignity is growing stronger as the research builds.
The benefits of taking dignity at work seriously include higher morale, which of course impacts productivity and performance, reduced levels of absence and reduced staff turnover. We also know that when staff satisfaction is high and retention rates are good, customer service improves, so the benefits of dignity at work run the whole length of the service-profit chain.
The opposite is equally true in that workplace bullying and harassment adversely affect staff morale usually results in absenteeism,stress-related illnesses and higher turnover of staff. Bullying and harassment can also impair the health, confidence, morale and performance of victims and those who witness it.
If you don’t have a dignity at work policy, you can get advice from the Health and Safety Executive here http://www.hse.gov.uk/stress/furtheradvice/bullying.htm or the from the Equality Challenge Unit her http://www.ecu.ac.uk/publications/dignity-at-work-guide-for-he/ .
We can also support you with Dignity at Work training – find out more here http://www.ceruleanblu.co.uk/dignity-at-work-brochure/